General conditions

Pricing – Inclusions & Exclusions

What is included, is stated specifically on each page. Unless otherwise specified, prices do not include any local taxes, charges or fees. Gratuities are at your discretion.

Special Requirements

At Brussels City Tours we do our best to give all our customers full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It is particularly important that we are advised of any disabilities and also if you intend to bring any specialist equipment such as a wheelchair with you. If you have a medical condition, please consult your doctor if you are in doubt about your suitability to travel.

Luggage

Any items left on the coach or vehicle, are left at the owner’s risk. Brussels City Tours will take no responsibility for loss or damage of these items.

Tour information

We may at our discretion, require any person to withdraw from any tour, if we deem their acts or conduct offensive, or a nuisance to other passengers, and we shall have no further liability.

We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. We also reserve the right to alter at any time the place visited or itinerary owing to unforeseen circumstances, holidays or local events.

Should the passenger fail to arrive or arrive late at the starting point or during the tour, the tour will not be delayed in order to wait for this client. No liability can be accepted.

All walking tours are subject to any change.

We have no liability for loss, damage, delay, inconvenience and direct or consequential loss.